Direct Mail & Print November 3, 2025
Why Generic Marketing Content Fails Printers — And What Works
In today's digital marketplace, marketing content is everywhere and much of it comes cheap. Generic copywriting services promise quick turnaround times and budget-friendly rates. But for commercial printers looking to connect with their customers, there's a critical difference between content that's simply inexpensive and content that actually resonates.
Direct Mail & Print October 22, 2025
How Postcards Strengthen Brand Recall and Customer Retention
In an increasingly digital world, direct mail postcards might seem like an outdated part of a printer's marketing strategy. But the opposite is actually true. Let's look at why, as a printer, postcards should be part of your strategy to strengthen customer relationships and drive repeat business.
Direct Mail & Print September 23, 2025
Why Your Print Business Needs a Multichannel Marketing Strategy (And Why Print Should Lead the Way)
As a commercial printer, you understand the power of the printed word better than anyone. Yet many print service providers rely too heavily on a single marketing channel, whether that's referrals, a website, or sporadic social media posts, to grow their business.
Direct Mail & Print January 13, 2025
How Custom Newsletter Marketing Drives Customer Retention
Maintaining a connection with your customers is paramount in the business world. Newsletter marketing stands out as a powerful tool for this purpose. Producing a print newsletter can significantly boost customer retention and acquisition, particularly for printers. Newsletters are not just a means of communication but an opportunity to engage, inform, and build a loyal customer base. Let's explore why printers should consider incorporating newsletters into their marketing strategy and how they can yield substantial benefits.
Direct Mail & Print March 31, 2020
Uncertainty Calls for Communication
I've decided to share this client communication with the print and mail community. During times of uncertainty, it's still important to communicate. These are truly uncharted waters in which we find ourselves, with uncertainty and no answers on the immediate horizon.
Direct Mail & Print November 5, 2019
Advantages of Newsletter Marketing
Sending out newsletters might seem like dinosaur times when it comes to marketing. Much of today's conversations about marketing and audience engagement focuses on SEO optimization and multiple social media channels, you might wonder who reads email newsletters anymore? Members of your target audience do. Find out why newsletter marketing still has several advantages over its newer and flashier marketing counterparts.
Customer Retention December 19, 2018
3 Simple Ways to Grow Print Sales in 2019
Commit to growth in 2019! In many cases, this also requires a commitment to being a change agent. The following are three things to consider as you plan for a successful 2019:
Content Marketing March 28, 2018
Where Most Print Sales Are Lost
Credibility and trust begin at your website. Your website is the first place that 67% of prospects visit. Even existing customers are influenced by your site. Many sales are lost there. Conversely, having an active website will give you an advantage over many of your competitors.
Direct Mail & Print February 1, 2018
5 (More) Marketing Ideas for Printers in 2018
A new year ushers in new opportunity. Be the catalyst for growth. Embrace, refine and rejuvenate your sales and marketing efforts.
Social Media January 18, 2018
10 Marketing Ideas for Printers in 2018
A new year ushers in new opportunity. Be the catalyst for growth. Embrace, refine and rejuvenate your sales and marketing efforts. Following are some of my all time favorite (and effective) marketing suggestions for printers.
Branding January 10, 2018
Growing Print Sales in 2018
Happy New Year! We are almost ten days into the new year. What changes have you instituted to increase sales effectiveness and grow your business?
Customer Retention October 5, 2017
3 Marketing Ideas for the Fall Season
Sell your customers on the role print plays in an effective marketing strategy. Print companies that had double-digit growth last year supported their sales efforts with marketing collateral. Content is king. Sell client retention programs for a truly unique selling proposition.
Content Marketing September 7, 2017
4 Quick Marketing Tips to Grow Sales
I want to tell you about four quick tips I recently shared with my clients. The first is a key take away from research produced by InfoTrends (Lisa Cross and Kate Dunn) that identified best practices from print providers that experienced double-digit sales growth in the past 12 months.'While engaging potential customers in person is essential, it is also important to support those efforts with printed and digital communications to create a productive sales force.' (Source link)
Customer Retention June 29, 2017
5 Things to Consider Halfway Through 2017
Here are 5 things to consider halfway through 2017. Summer is a great time to plan for growth! Millennials love direct mail, as do others. Are you using it as part of your marketing communications? Existing customers cost less and spend more.
Direct Mail & Print May 19, 2017
Tips for Improving Your Customer Communications
My colleague, Matt Hunt, recently attended the Email Innovations Summit. It featured a number of dynamic speakers from well known companies to small startups talking about their experiences with email marketing and customer communications. Email marketing can be a powerful sales tools but only if done right.
Customer Retention March 28, 2017
3 Quick Thoughts on Marketing Print and Direct Mail Services
I wanted to share a few thoughts on marketing your print and direct mail services. See Me, Trust Me, Like Me is your marketing objective. The customer's perception is your reality. 80% of the buying process is complete before a prospect makes contact with you.
Branding January 16, 2017
What is Your Customer Retention Strategy?
Happy New Year! A very simple and extremely important message for the start of 2017!
Branding September 8, 2016
Little Mistakes That May Be Costing You Sales
When we focus on business and sales, it's easy to overlook small issues that seem insignificant. However, these small mistakes may be costing you more sales than you realize.
Branding May 12, 2015
One Printer's Experience With Marketing
Even if you dismiss what marketers say about the need to market your print services, it's hard to ignore what printers themselves are saying. This printer's email about unsolicited praise for their marketing program shows the power of strategic advantage.
Branding April 21, 2015
Marketing for Printers: Avoid These Pitfalls
I've spent the last 21 years providing marketing tools to printers and mailers. In that time, I've been able to witness the common issues that seem to derail even the best-intentioned marketing efforts. Here are a few of the most common reasons why they fail.
Direct Mail & Print April 7, 2015
Google's 4/21 Deadline and 4 Other Quick Marketing Tips
1. Less than two years ago, Google's new Hummingbird algorithm shook the SEO world. As usual, there was no advance notice. The next big event will be 4/21. This time, Google has given notice. If your company website is not mobile friendly by this date, it will have an adverse effect on your search rankings. Not sure if your site is mobile friendly? Google provides this simple tool to let you know if it meets their mobile-friendly standards. Don't wait. Try it now here.
Direct Mail & Print March 5, 2015
Utilize LinkedIn Publisher Platform to Grow Print Sales
A client of mine has had a great deal of success utilizing the LinkedIn publisher platform as a sales tool. In the spirit of that, I wanted to share the following tips:
Social Media January 12, 2015
10 Marketing Ideas to Help Printers Prosper in 2015
Take the challenge and be the catalyst for change in 2015. Try at least four of these ideas for six months and see what happens. I'd love to hear your results and get your feedback. We can help you implement several of these if you choose.
Branding October 24, 2014
LinkedIn and 3 Other Marketing Musings for Printers
Do you have a LinkedIn strategy? If not, you should. To get the most out of your marketing content you can't stop at mailing, emailing, and posting to your website. Leverage LinkedIn both from a company standpoint and an individual standpoint. Do you use Slideshare to share content on LinkedIn?
Branding October 2, 2014
How 4 Printers are Growing Their Businesses
In the last 2 weeks, I’ve witnessed and spoken with printers who are reporting fantastic results. Here is a summary of what four of them have done.
Branding June 10, 2014
Effective Content Marketing Grows Print Sales
At the end of the day, it's all about trust. Most often, people will give the job to the company they feel has the greatest amount of competency and then come up with ways to justify not giving it to someone else. The most effective way to influence your brand is to produce content that reflects your expertise. This means content that is better, more relevant and more sophisticated than any of your competitors. Use this content for both inbound and outbound marketing efforts.
Customer Retention April 16, 2014
Some Quick Thoughts on Customer Retention
I firmly believe that if print providers want to grow their sales, the first order of business should be a greater focus on client retention efforts. A marketing strategy that places a greater emphasis on client retention than on new client acquisition will yield the greatest results. I've included my thoughts to accompany some interesting statistics below.
Direct Mail & Print February 28, 2014
Email Newsletters for Printers: Still Important in 2025
A well-executed email newsletter can be an easy and inexpensive way to help market your print services. However, email newsletters present more potential pitfalls than their print counterpart. With email newsletters, getting it right every time is critical because once someone opts out (or tags you as spam) they are gone forever!
Direct Mail & Print January 30, 2014
8 Newsletter Tips for Printers: Print, Email, or Both?
There's no doubt that an informative company newsletter is one of the best ways a printer can help market their services. If you're thinking about utilizing a print newsletter to market your company, here are some things to consider.
Social Media December 20, 2013
10 Marketing Ideas to Help Printers Prosper in '14
Take the challenge and be the catalyst for change in 2014. Try at least four of these ideas for six months and see what happens. I'd love to hear your results and get your feedback. We can help you implement several of these if you choose.
Content Marketing October 8, 2013
Five Things You Need to Know About Content
These days content marketing is the big buzz. I've spent the last 18 years providing content marketing solutions to the print industry so this is an area of expertise for me. If you are currently utilizing or plan on utilizing content to help grow your business, here are 5 quick things to think about.
Direct Mail & Print April 30, 2012
4 Reasons to Use Customer Communications
Why use customer communications? Customer communications CAN impact your bottom line. The case to use customer communications mirrors in many ways the case to invest in relationship marketing.